Privacy Policy
Introduction
CNS Cares (“CNS”) is committed to protecting the privacy and confidentiality of your protected health information (“PHI”). This Privacy Policy describes how we may use and disclose your PHI, your rights concerning your PHI, and how you can exercise those rights. CNS is dedicated to complying with the Health Insurance Portability and Accountability Act (“HIPAA”) and other relevant laws and regulations.
Uses and Disclosures of PHI Without Written Authorization
CNS may use or disclose your PHI without your written authorization in certain circumstances, including but not limited to:
- Treatment: Sharing PHI with healthcare providers involved in your care.
- Payment: Disclosing PHI to obtain payment for services provided.
- Healthcare Operations: Using PHI for activities necessary to run our organization effectively.
Additionally, CNS may disclose PHI for purposes such as public health activities, compliance with legal requirements, and certain government functions.
Disclosures We May Make Unless You Object
Unless you instruct otherwise, CNS may disclose relevant PHI to family members, friends, or others involved in your healthcare.
Uses and Disclosures With Your Written Authorization
For uses and disclosures not covered by this Privacy Policy or applicable laws, CNS will obtain your written authorization. You have the right to revoke such authorization at any time.
Your Rights Concerning Your PHI
You have several rights regarding your PHI:
- Request Restrictions: You may request restrictions on certain uses and disclosures of your PHI, which CNS will consider but is not obligated to agree to, except in cases where the disclosure is to a health plan for purposes of payment or healthcare operations and the information pertains solely to a healthcare item or service for which you or a person on your behalf has paid in full.
- Confidential Communications: You may request to receive communications of PHI by alternative means or at alternative locations.
- Access to PHI: You have the right to inspect and obtain copies of your PHI, including in electronic format, with limited exceptions.
- Amendment of PHI: You may request an amendment of your PHI if you believe it is inaccurate or incomplete, under certain circumstances.
- Accounting of Disclosures: You have the right to receive an accounting of certain disclosures of your PHI made by CNS.
- Notice of Breach: If there is a breach of your unsecured PHI, CNS will notify you as required by law.
Non-Discrimination
CNS does not discriminate against patients or staff on the basis of race, color, national origin, age, disability, or sex, including gender identity and sexual orientation.
Email and SMS Opt-In
By providing your email address or mobile phone number, you consent to receive communications from CNS, including appointment reminders and other healthcare-related information via email or SMS. You may revoke this consent at any time by contacting CNS. SMS opt-in or phone numbers for the purpose of SMS are not being shared.
Changes to This Notice
CNS reserves the right to amend this Privacy Policy at any time. Any material changes will be communicated through our website or other appropriate means.
Contact Information
If you have questions or concerns about this Privacy Policy, or wish to exercise your rights as described herein, please contact:
CNS Cares
ATTN: Privacy Officer
1114 North First Street, Suite 200, Grand Junction, CO 81501
Phone: 970-254-9001
Email: HIPAA@cnscares.com
Effective Date
This Privacy Policy is effective as of July 22, 2024.